Satisfaction Questionnaire
A Satisfaction Questionnaire is a type of survey used to measure users' satisfaction with a product, service, or experience. It typically includes a series of questions or statements, which users rate on a scale. For example, users might be asked to rate their agreement with statements like 'I found the product easy to use' or 'I would recommend this product to others'.
Satisfaction Questionnaires can be used at various stages of the design and development process, from initial concept testing to post-launch evaluation. They provide quantitative data that can be used to benchmark satisfaction over time or against competitors, and to identify areas for improvement.
However, Satisfaction Questionnaires also have limitations. They rely on self-reported data, which can be influenced by various factors, and they don't provide deep, qualitative insights into why users feel the way they do.
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