Shadowing

Shadowing is a research method where a researcher observes a user in their natural environment, without interfering with their activities. The goal is to gain a deep understanding of the user's behaviour, workflow, and context.

Shadowing can provide valuable insights into how users interact with a product in their real-life context, including factors like their physical environment, interruptions, and multitasking. It can be particularly useful in fields like healthcare or industrial design, where the context of use is critical.

However, Shadowing can also be time-consuming and resource-intensive, and it requires a skilled researcher to observe and interpret the user's behaviour. It's also important to ensure that the user feels comfortable and that their privacy is respected.