The UX Design Glossary: Deciphering the Alphabet Soup of UX Jargon

“Engage.” A phrase familiar to all Star Trek fans. It's Captain Picard's iconic command to the crew of the USS Enterprise to go forth and explore new worlds. But we're not in space. Instead, we're diving into the vast universe of User Experience (UX) Design, and this article is your command centre. Here, we will demystify the jargon, unpack the terms, and give you a warp-speed introduction to the exciting world of UX design, akin to a UX design agency.
So buckle up, future UXers, and prepare to “engage” with the UX Design Glossary.
UX design, like any specialized field, has its own language. A newcomer might feel like they've landed on an alien planet when they first encounter phrases like Agile UX, Automated UX Research, or Information Architecture. But fear not. As a leading UI/UX agency, we're here to help you decipher these terms and give you a confident start to your UX journey.
Seacrh by term :

Agile UX
Agile UX marries the principles of Agile software development with...
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Automated UX Research
Automated UX Research refers to the use of technology to...
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Benchmark Study
A Benchmark Study, or Benchmarking, is a method of evaluating...
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Card Sorting
Card Sorting is a user-centred design method used to inform...
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Click Testing
Click Testing is a usability testing method where participants are...
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Concept Testing
Concept Testing is a process where potential users are presented...
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Customer Experience
Customer Experience (CX) encompasses all interactions a person has with...
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Design Validation
Design Validation is the process of ensuring that the design...
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Effectiveness Ratios
Effectiveness Ratios are metrics used in usability testing to measure...
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Efficiency Ratios
Similar to Effectiveness Ratios, Efficiency Ratios are also metrics used...
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In-Lab Testing
In-Lab Testing is a type of usability testing where users...
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Information Architecture (IA)
Information Architecture (IA) refers to the organization and structure of...
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Internal Usability Testing
Internal Usability Testing is a type of usability testing where...
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Invitation Link
An Invitation Link is a URL that is sent to...
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Iterative Testing
Iterative Testing is a process in which a product or...
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Mobile Usability Testing
Mobile Usability Testing refers to testing the usability of mobile...
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Modal Window
A Modal Window, also known as a modal dialog or...
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Multichannel Experience
Multichannel Experience refers to the practice of interacting with customers...
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Net Promoter Score
Net Promoter Score (NPS) is a customer loyalty metric that...
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Online Survey
An Online Survey is a questionnaire that is hosted online...
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Panel
In the context of UX research, a Panel is a...
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Prototype Testing
Prototype Testing is a type of user testing where participants...
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Remote Usability Testing
Remote Usability Testing is a method where participants complete tasks...
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Responsive Design
Responsive Design is an approach to web design that makes...
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Return on Investment (ROI)
Return on Investment (ROI) is a financial metric used to...
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Satisfaction Questionnaire
A Satisfaction Questionnaire is a type of survey used to...
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Screen Recording
Screen Recording is a technique used to capture and record...
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Screenshot Click Testing
Screenshot Click Testing is a method used to gather user...
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Session Recording
Session Recording is a method used in UX research to...
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Shadowing
Shadowing is a research method where a researcher observes a...
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Sitemaps
A Sitemap is a visual or textually organized model of...
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Stakeholder Interviews
Stakeholder Interviews are a research method used to gather insights...
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Task Analysis
Task Analysis is a UX research method that involves breaking...
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Task-based User Research
Task-based User Research involves observing and studying users as they...
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Think-Aloud
Think-Aloud is a qualitative research technique that involves participants verbalizing...
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Tree Testing
Tree Testing is a usability technique used to evaluate the...
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True Intent Study
A True Intent Study is a research method used to...
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Usability Metrics
Usability Metrics are quantitative measures used to evaluate the usability...
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Usability Testing
Usability Testing is a fundamental method used to evaluate the...
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User Experience (UX)
User Experience (UX) refers to the overall experience and perception...
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User Flows
User Flows are diagrams that map out the sequence of...
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User Interviews
User Interviews are a research method used to gather qualitative...
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User Journey Maps
A User Journey Map is a visual representation of a...
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User Personas
User Personas are fictional characters created to represent the different...
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User Scenarios
User Scenarios are narratives or stories about users that describe...
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User Stories
In software development and product management, a User Story is...
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User Surveys
User Surveys are a research method used to gather feedback...
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UX Analytics
UX Analytics involves the collection, analysis, and interpretation of data...
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UX Automation
UX Automation involves the use of tools, scripts, or software...
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UX Certification
UX Certification is a recognition or credential awarded to individuals...
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UX Dashboard
A UX Dashboard is a visual display of key metrics...
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UX Design
UX Design, short for User Experience Design, encompasses the process...
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UX Management
UX Management involves overseeing and leading user-centred design initiatives within...
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Video Questions
Video Questions are a research technique that involves asking participants...
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Voice of the Customer (VoC)
The Voice of the Customer (VoC) refers to the collection...
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